If your device shows you “No service”, “Mobile network not available” or “Emergency calls only” error on the notification area, it indicates that your device has completely lost connection to your mobile network provider, thus, losing the ability to receive or make calls, and losing internet connection if you’re not on WIFI at this state. We will show you a simple solution you can try to reconnect to your mobile network.
Though this error could be due to uncountable causes vary across different devices, we are only showing you one of the many fixes that proven to have solved the problem at our end. It may or may not solve yours.
Manually reconnect to your mobile network
Let’s get straight to the fix. Steps may vary from device to device due to how their settings app looks like. The solution below is done on a Xiaomi Redmi Note 4 and is proven to work in most Samsung Galaxy s series devices. Just try to look for similar options as instructed.
- On your android mobile phone, go to “Settings“.
- Look for Network, then press on “Sim cards & mobile networks” or something similar.
- Under “SIM Card Settings”, tap on your Sim card (if you have multiple Sim cards, tap on the one that you’ve lost connection to).
- Tap on “Mobile Networks“.
- Here we will have two scenarios:
- If “Choose automatically” is off, toggle it on to allow your device to automatically choose the most preferred network. If this doesn’t solve the problem, go to the following step.
- If “Choose automatically” is on, toggle it off. It will then ask if you want to choose your mobile network manually. Tap Ok.
- Wait for your device to search for all available networks. When the result is shown, tap on mobile network that best matches your Sim card’s telco service provider.
Your device should now reconnect to your service provider.
This fix doesn’t work for me at all
Like we’ve already mentioned, errors as common as this could be due to anything. You will have to know what causes the problem and when did it happen. It will help speed up troubleshooting your problem tremendously. You will just have to search around the internet and try the fixes you found one by one until there’s one that works for you.
Here’s a few common causes that you may miss out during your troubleshooting of this “No service” and “Mobile network not available” problem.
- Make sure it’s not your service provider who disconnect you from the service, maybe due to unpaid bills, or service maintenance. Give them a call to check if the problem lies at their end.
- Make sure your Sim card is working properly. Re-insert your Sim card to see if it solves the problem.
- Make sure you are not in an area where your device can’t receive signal from the mobile network.
If you find nothing at all and your problem still persists, or whether if you have solved yours using other methods, please share with us in the comment below.